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Is Bitstamp Legit?

Quick Answer: Bitstamp is one of the world's oldest cryptocurrency exchanges, founded in 2011 and operating as Bitstamp Europe S.A., registered in Luxembourg (RCS B196856). It holds a CSSF payment institution licence (Z00000012) and a MiCA Crypto-Asset Service Provider licence (N00000003, granted May 2025), making it the first MiCA-licensed crypto exchange in Luxembourg. In June 2025, Robinhood Markets completed a 200 million USD all-cash acquisition of Bitstamp; the platform now operates as Bitstamp by Robinhood while retaining its own brand and regulatory licences across the EU and EEA.

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Why do customers choose Bitstamp?

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Trust Verification

Last verified: Feb 23, 2026
Business Registered
B196856
Operating Since
2011 (15 years)
Trustpilot Rating
1.5/5(1,008 reviews)
Support Available
email, ticket
Physical Address
40, Avenue Monterey, L-2163, Luxembourg, Luxembourg
Community Feedback

negative — community sentiment is predominantly negative, dominated by complaint...

About Bitstamp

Bitstamp is one of Europe’s longest-established cryptocurrency exchanges, founded in 2011 and headquartered in Luxembourg. Regulated by the Luxembourgish financial authority (CSSF), Bitstamp maintains a strong compliance record within the European Union. The exchange primarily serves individuals and institutions seeking to buy, sell, and trade leading cryptocurrencies such as Bitcoin (BTC), Ethereum (ETH), Ripple (XRP), and Litecoin (LTC), with a focus on facilitating smooth fiat-to-crypto and crypto-to-crypto transactions.

Bitstamp supports a range of payment methods, including bank transfers, with full SEPA support for Euro (EUR) users, and credit/debit cards. The platform offers a user-friendly interface suited to beginners, as well as an advanced trading platform with live charts and trade automation via API for more experienced traders. Secure digital asset management is emphasized through features like two-factor authentication, cold storage, and insurance coverage for digital assets.

Mobile app support for both iOS and Android ensures trading accessibility. While Bitstamp is transparent regarding its fee structure, with competitive rates, card payments are generally more expensive than bank transfers. The asset selection is more limited compared to some newer or larger exchanges, but Bitstamp is known for reliability, high security standards, and customer protection measures. The platform appeals particularly to Eurozone residents seeking regulatory security and straightforward access to major cryptocurrencies.

What are alternatives for Bitstamp

👍 Pro's of using Bitstamp

  • Strong EU regulatory compliance as a licensed Luxembourg exchange.
  • Secure asset storage, with two-factor authentication and insurance coverage.
  • Direct SEPA support for Euro deposits and withdrawals; low fees on EUR pairs.
  • Established reputation, operating since 2011 with high transparency.
  • User-friendly for beginners, with mobile apps and clear interface.

👎 Con's of using Bitstamp

  • Limited crypto selection compared to exchanges like Binance or Kraken.
  • High fees for credit/debit card purchases (around 5% per transaction).
  • Customer support may be slow during peak demand.
  • No support for margin trading, derivatives, or futures contracts.
  • Advanced trading tools and analytics are somewhat limited for professionals.

Frequently Asked Questions

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🏢 Company Details

Founded

2011

Headquarters

Luxembourg

💰 Trading Fees

Trading Fee

0.5%

Credit Card Fee

2.95%

Minimum Trade

$5

Check out our European Crypto Fee Calculator to find the best platform for your needs.

💳 Supported Payment Methods

🪪 KYC Requirements

Email Verification
Required
Phone Verification
Required
ID Verification
Required
Address Verification
Required
Income Verification
Conditional

📜 Regulatory Licenses

Payment Institution Licence

Authority: CSSF

Country: Luxembourg

Number: Z00000012

Crypto-Asset Service Provider (CASP) Licence under MiCA

Authority: CSSF

Country: Luxembourg

Number: N00000003

MiFID MTF Licence

Authority: Securities Market Agency (ATVP)

Country: Slovenia

Trustpilot
1.5
1.5 out of 5 stars
Updated: 23 February 2026

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