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Is Bitso Legit?

Quick Answer: Bitso is the largest cryptocurrency exchange in Latin America, founded in 2014 in Mexico City and operating as Bitso, S.A.P.I. de C.V. (Mexico, Campos Eliseos 400, CDMX 11530). The platform also operates through The Badger Technology Company Limited (Gibraltar company no. 117775, trading as Bitso International), which holds a Distributed Ledger Technology (DLT) licence from the Gibraltar Financial Services Commission (GFSC), granted October 2019. Bitso is registered with the CNBV (Comision Nacional Bancaria y de Valores) in Mexico and achieved unicorn status in May 2021 with a $2.2 billion valuation following a $250 million Series C led by Tiger Global and Coatue. The platform serves millions of users across Mexico, Brazil, Argentina, and Colombia, supporting fiat on/off-ramps in local currencies. Trustpilot score: 2.4/5 from 56 reviews.

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Why do customers choose Bitso?

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Trust Verification

Last verified: Feb 23, 2026
Business Registered
117775
Operating Since
2014 (12 years)
Trustpilot Rating
2.4/5(56 reviews)
Support Available
live_chat, email
Physical Address
Campos Eliseos 400, int. 601B, Col. Polanco Reforma, 11530, Ciudad de Mexico, Mexico
Community Feedback

mixed — praised as the most reliable crypto on-ramp in Mexico and Latin America ...

About Bitso

Bitso is a cryptocurrency exchange and financial technology platform originally founded in Mexico, now serving users in Latin America and Europe. Established in 2014, Bitso has positioned itself as a gateway for buying, selling, and trading a wide range of cryptocurrencies, including Bitcoin (BTC), Ethereum (ETH), Ripple (XRP), and others. Its core services include secure crypto trading, seamless fiat on/off ramps, multi-currency support (including Euro deposits and withdrawals), and dedicated solutions for cross-border remittances.

Bitso offers a user-friendly web and mobile application equipped with robust security measures such as two-factor authentication, cold storage for most assets, and compliance with anti-money laundering (AML) and know-your-customer (KYC) regulations. The platform employs a transparent fee structure and supports developers and businesses via its API offerings.

In Europe, Bitso facilitates Euro transactions, allowing EU residents to fund accounts, trade, and withdraw in EUR efficiently. The platform targets both individual users and institutions, aiming to streamline crypto access and international payments. While Bitso stands out for its competitive transaction fees and remittance capabilities, it continues to expand its market presence and service depth within Europe. Still new compared to established EU competitors, Bitso is seeking to differentiate itself through reliability, regulatory alignment, and ease of use for entry-level and seasoned crypto users alike.

Pro's of using Bitso

  • Euro Support: Enables deposits and withdrawals in Euros, making it suitable for European users seeking entry to crypto.
  • Low, Transparent Fees: Competitive trading and transaction fees, helping optimize costs for active traders.
  • User-Friendly Platform: Offers intuitive mobile and web apps, accessible for both beginners and experienced traders.
  • Secure Operations: Implements industry-standard security (cold storage, 2FA, AML/KYC compliance) to safeguard user funds.
  • Strong Remittance Features: Efficient cross-border payment services leveraging crypto can reduce time and costs.

Con's of using Bitso

  • Market Share in Europe: Newer to the EU market, lacks the deep liquidity and fiat options of established European exchanges.
  • Asset Selection: Does not offer as wide a range of cryptocurrencies as major global platforms; niche tokens may be absent.
  • Customer Support: Reports indicate slower response times during periods of high demand.
  • Regulatory Uncertainty: Future EU crypto regulations (e.g. MiCA) could impact features, fees, or service availability.
  • Transaction Limits: Deposit and withdrawal limits vary by verification level, which may restrict high-volume users.

What are alternatives for Bitso

Frequently Asked Questions

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🏢 Company Details

Founded

2014

Headquarters

Mexico City, Mexico

💳 Supported Payment Methods

📜 Regulatory Licenses

Distributed Ledger Technology (DLT) Provider License

Authority: Gibraltar Financial Services Commission (GFSC)

Country: Gibraltar

Number: FSC1368B

Virtual Asset Service Provider (VASP) Registration

Authority: Comisión Nacional Bancaria y de Valores (CNBV)

Country: Mexico

Crypto Exchange License

Authority: Banco Central do Brasil

Country: Brazil

Trustpilot
2.4
2.4 out of 5 stars
Updated: 23 February 2026

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