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Is Paybis Legit?

Quick Answer: Yes, Paybis is a trusted platform with important caveats. It is a legitimate, registered cryptocurrency exchange in Poland (KRS 0001041711, incorporated June 2023) with 30,108 Trustpilot reviews averaging 4.0/5 stars. The company operates since 2014 with strong regulatory compliance and responsive 24/7 customer support. However, users should be aware of high transaction fees (up to 4.95%), strict KYC/video verification requirements, account suspension policies for suspicious activity, and occasional refund delays. Best suited for European users prioritizing accessibility over cost.

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Why do customers choose Paybis?

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Trust Verification

Last verified: Jan 4, 2026
Business Registered
KRS 0001041711
Operating Since
2014 (12 years)
Trustpilot Rating
No reviews yet
Support Available
Email, Live Chat, Suport Tickets, FAQ
Physical Address
Hoża 86/210, 00-682, Warsaw, Poland
Community Feedback

Reddit sentiment on Paybis is mixed. Positive reviews praise the beginner-friend...

About Paybis

Paybis is a Polish-registered cryptocurrency exchange, established in 2014, that caters to users seeking to buy and sell major cryptocurrencies with fiat currencies, particularly within Europe. The platform specializes in simplicity and accessibility, making it well-suited for beginners and those who prefer quick transactions over advanced trading features. Paybis enables users to purchase digital assets such as Bitcoin and Ethereum using a variety of payment methods, including SEPA transfers for Euros (EUR), credit and debit cards, Apple Pay, Google Pay, and select local payment systems commonly used in Europe.

A defining characteristic of Paybis is its non-custodial approach: the exchange does not store customers’ cryptocurrencies. Instead, users must provide their own wallet addresses to receive purchased assets directly, reducing counterparty risk. This direct delivery model requires users to ensure the security and accuracy of their wallets, as Paybis has no control over crypto once sent.

Paybis is fully compliant with European AML and KYC regulations, requiring identity verification for nearly all transactions, and it provides a transparent fee structure displayed before purchase. It does not offer crypto earning, staking, or advanced trading tools; its services are limited to simple purchase and sale. With multilingual 24/7 support and a reputation for fast service—especially via SEPA instant transfers—the platform remains a popular entry point for European users who prioritize straightforward, secure purchases of leading cryptocurrencies.

Pro's of using Paybis

  • Wide Payment Options: Supports SEPA, credit/debit cards, Apple Pay, Google Pay, and other local payment methods popular in Europe.
  • Non-Custodial Service: Crypto is sent directly to your external wallet, reducing counterparty risk.
  • Fast Transactions: Instant EUR payments and rapid order fulfillment, especially with SEPA Instant.
  • Beginner-Friendly: Simple interface and process, suitable for users with minimal crypto experience.
  • Transparent Fees: All charges are clearly displayed upfront, with no hidden costs.
  • Strong EU Compliance: Fully adheres to European AML/KYC standards and regulatory requirements.
  • 24/7 Multilingual Customer Support: Responsive assistance in multiple European languages.

Con's of using Paybis

  • Higher Fees: Transaction fees, especially for credit/debit cards, are above average compared to some competitors.
  • Limited Crypto Selection: Only a small range of top cryptocurrencies available; no access to smaller or emerging tokens.
  • No In-House Wallet: Users must manage their own wallets; recovery is impossible if funds are sent to the wrong address.
  • No Advanced Trading Tools: Lacks features like order books, charting tools, and margin trading found on other exchanges.
  • No Earning or Staking: No options for earning interest, staking coins, or accessing DeFi products.
  • Strict KYC: Identity verification required for almost all transactions; not suitable for users seeking privacy.
  • No Direct Fiat Withdrawals: Cannot withdraw EUR directly from Paybis; selling back to fiat must occur elsewhere.

What are alternatives for Paybis

Each alternative offers a different balance of fees, features, and regulatory status. Selection depends on your desired coins, payment method, and preference for trading or simple buying.

Frequently Asked Questions

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🏢 Company Details

Founded

2014

Headquarters

Warsaw, Poland

💰 Trading Fees

Trading Fee

5.3%

Crypto Deposit Fee

$0

Fiat Deposit Fee

$0

Credit Card Fee

4.5%

Minimum Trade

$4

Check out our European Crypto Fee Calculator to find the best platform for your needs.

🪪 KYC Requirements

Email Verification
Required
Phone Verification
Conditional
ID Verification
Required
Address Verification
Required
Income Verification
Optional
Trustpilot
3.9
3.9 out of 5 stars
Updated: 04 January 2026

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