Can I buy crypto with Trustly?

Yes, Trustly works for buying cryptocurrency on European exchanges that support it as a payment method, including CEX.IO, Xcoins, Switchere, and Safello. Note that major exchanges such as Kraken, Coinbase, and Bitpanda do not accept Trustly directly for EUR deposits: they use SEPA bank transfers instead. If your preferred exchange does not list Trustly at checkout, a standard SEPA bank transfer to fund your account is the most reliable alternative.

Does Trustly charge a fee for crypto purchases?

Trustly charges no end-user fee for bank transfers on European consumer transactions. The exchange platform fee applies: Safello charges 0.99% per transaction, for example (Safello, 2024). Some exchanges build their margin into the buy/sell spread rather than a separate line-item fee. Always compare the all-in cost per coin rather than just the stated fee to understand the actual price you pay.

Which European countries support Trustly for buying crypto?

Trustly is available across most of Europe, including Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Netherlands, Poland, Portugal, Spain, and Sweden. Coverage is strongest in Germany and the Nordic countries, where bank integration is deepest. Switzerland is not supported. French and Belgian bank coverage can be inconsistent depending on the exchange's Trustly integration: check whether your bank appears in the selector before committing.

What if my bank is not listed in Trustly?

If your bank does not appear in Trustly's bank selector for a specific exchange, that exchange's Trustly integration does not cover your bank. Use the SEPA bank transfer option on the same exchange instead: enter the exchange's IBAN and reference number, and your funds typically arrive within one business day. Alternatively, try a different Trustly-accepting exchange, as bank coverage varies by merchant integration.

Do I need a Trustly account to buy cryptocurrency?

No, you do not need a Trustly account. Trustly works directly through your existing bank's online banking interface. You log in with your bank credentials on a familiar screen, not a Trustly account page. The first time you use Trustly at a particular exchange, the service may remember your bank for faster future payments, but registration is never required.

Is Trustly available in Switzerland for crypto purchases?

No, Trustly is not available in Switzerland. Swiss residents cannot use Trustly to fund a crypto exchange and must choose an alternative: SEPA EUR bank transfer (from a Swiss EUR account), debit card, or CHF bank transfer using a provider that supports CHF deposits. Some platforms operating in Switzerland, such as Bity or Swissquote, offer dedicated CHF deposit options.

Buy Crypto with Trustly: Open Banking Guide

How Trustly Works for Crypto Purchases

Trustly sends money from your bank account directly to a crypto exchange using open banking, with no card or Trustly account needed. It is a Swedish open-banking payment provider regulated by the Swedish Financial Supervisory Authority (Finansinspektionen) under the EU's PSD2 directive. No app download is required: the entire process runs through your existing online banking interface.

When you select Trustly at checkout, you choose your bank from a list, log in with your usual credentials, and confirm the payment with your bank's own second-factor authentication (SMS code, push notification, or PIN). Funds transfer to the exchange within seconds.

Trustly is a fiat payment rail only: it transfers euros from your bank to the exchange, and the exchange then executes the crypto purchase at the current market rate. Not every major exchange supports Trustly for deposits; Kraken, Coinbase, and Bitpanda use SEPA bank transfers for EUR deposits instead. Exchanges that accept Trustly directly include CEX.IO, Xcoins, Switchere, and Safello.

Trustly does not interact with cryptocurrency. It transfers euros from your bank account to the exchange. Identity verification (KYC) on the exchange is required separately before your first purchase.

Step-by-Step: Buying Crypto with Trustly

The checkout flow is consistent across all Trustly-accepting exchanges.

Step 1: Open an account on a Trustly-accepting exchange

Register on a platform that supports Trustly as a deposit method. CEX.IO is one option available across multiple European countries:

All European crypto exchanges require identity verification before you can deposit. Upload a valid ID document (passport or national ID) and complete a selfie check. Verification typically takes 20 minutes to a few hours.

Step 2: Choose your cryptocurrency and amount

Once verified, select the asset you want to buy (Bitcoin, Ethereum, or another supported coin) and enter the purchase amount in euros.

Step 3: Select Trustly at checkout

On the payment screen, choose Trustly or "Pay by Bank." A Trustly interface opens, either embedded on the page or via redirect.

Step 4: Pick your bank from the list

Select your bank from Trustly's bank selector. If your bank does not appear, Trustly cannot process this payment: use the exchange's SEPA bank transfer option instead.

Step 5: Log in and authenticate

Enter your online banking credentials and confirm the transfer with your bank's two-factor authentication. Have your phone ready: the session expires if you do not respond promptly.

Step 6: Complete the purchase

Funds arrive at the exchange within seconds. Your balance updates and the crypto purchase executes at the confirmed rate.

Fees, Limits, and Availability

Trustly charges no end-user fee for European consumer bank transfers. The exchange platform fee applies: Safello charges 0.99% per transaction, for example (Safello, 2024). CEX.IO, Xcoins, and Switchere do not publish Trustly-specific fees in publicly available documentation; check the exchange pricing page before purchasing. Transaction limits are set by your bank's daily online payment cap, not by Trustly.

Trustly is available in Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Netherlands, Poland, Portugal, Spain, and Sweden, among other European countries.

Trustly is not available in Switzerland. Swiss residents need to use a SEPA EUR bank transfer or a debit card as an alternative deposit method on their chosen exchange.