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Why do customers choose KuCoin?

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About KuCoin

KuCoin is a major global cryptocurrency exchange established in 2017, operating out of Seychelles but widely used in Europe. It caters to both retail and professional traders, providing an extensive suite of digital asset services. KuCoin allows spot trading, futures, and margin trading on hundreds of cryptocurrencies and trading pairs—including many altcoins not easily available elsewhere.

The platform supports euro (EUR) deposits and withdrawals through fiat gateways, including SEPA, credit cards, and e-wallets (typically via third-party providers). KuCoin offers a peer-to-peer (P2P) marketplace for direct currency exchanges, as well as staking, lending, and passive earning options through its KuCoin Earn program. Users can also benefit from holding KuCoin’s native token (KCS), which provides trading fee discounts, bonus rewards, and governance participation.

Advanced features such as API access, automated and algorithmic trading, various order types, and a comprehensive mobile app make KuCoin suitable for experienced traders. The exchange employs robust security protocols (2FA, cold storage) and has significantly upgraded its security infrastructure since a major breach in 2020. However, KuCoin operates without a full EU crypto license, meaning it does not provide the same regulatory protections as some competitors. In summary, KuCoin appeals to European traders seeking broad asset selection, advanced trading facilities, and integration with euros, but comes with regulatory and customer support caveats.

What are alternatives for KuCoin

👍 Pro's of using KuCoin

  • Supports a very wide range of cryptocurrencies (700+), including rare altcoins not found on most European exchanges.
  • Competitive trading fees (starting at 0.1% for spot trades), with additional discounts for holding KCS.
  • Robust security features, including two-factor authentication and cold storage practices.
  • Convenient euro (EUR) support for deposits and withdrawals via SEPA and other methods.
  • Comprehensive set of advanced trading tools, including margin, futures, and automated trading API.

👎 Con's of using KuCoin

  • Not fully regulated in the EU; lacks comprehensive European licensing and some investor protections found on regulated platforms.
  • Euro fiat on/off ramps rely on third-party providers, often leading to higher or variable fees and processing times.
  • Customer support may be slower or less responsive, particularly during times of high demand.
  • History of a significant security breach in 2020, though subsequent security measures have improved.
  • Platform complexity—including advanced trading features—may overwhelm beginners and less experienced users.

🏢 Company Details

Founded

2017

Headquarters

Victoria, Seychelles

💰 Trading Fees

Trading Fee

0.1%

Crypto Deposit Fee

$0

Fiat Deposit Fee

$0

Credit Card Fee

3.8%

Minimum Trade

$5

Check out our European Crypto Fee Calculator to find the best platform for your needs.

🪪 KYC Requirements

Email Verification
Required
Phone Verification
Conditional
ID Verification
Conditional
Address Verification
Conditional
Income Verification
Not Required

📜 Regulatory Licenses

MSB (Money Services Business) License

Authority: Finnish Financial Supervisory Authority (FIN-FSA)

Country: Finland

Trustpilot
1.7
1.7 out of 5 stars
Updated: 07 November 2025

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