About CheapTickets.nl
CheapTickets.nl is a Dutch online travel agency that has sold flight tickets since 2001, alongside hotels, rental cars, and travel insurance. It is operated by Travix Nederland B.V. (Dutch Chamber of Commerce number 20042808) from Amsterdam, part of Travix International, which also runs Vliegwinkel.nl and BudgetAir and has been part of Trip.com Group since 2020. The site serves the Dutch market: prices are in euros, service is in Dutch, and iDEAL is the fee-free default payment method, with a surcharge possible for other methods. Booking works in five steps, and the e-ticket normally arrives by email within minutes of payment. Bookings are covered by the Dutch travel guarantee funds SGR and Calamiteitenfonds, and the company is an ANVR member. CheapTickets.nl fits travelers who want to compare flight prices across airlines and pay with Dutch payment methods; for changes or cancellations you deal with CheapTickets.nl rather than the airline, which is where most complaints concentrate.
What are alternatives for CheapTickets.nl
Pros of using CheapTickets.nl
- iDEAL payment without a surcharge; PayPal, Visa, Mastercard, and Klarna (pay later) are also accepted
- Bookings covered by SGR and Calamiteitenfonds, and the company is an ANVR member
- Selling flights since 2001, operated by Travix Nederland B.V., part of Trip.com Group
- E-ticket delivery by email, normally within minutes of payment
- Trustpilot score of 4.0/5 from more than 31,800 reviews
Cons of using CheapTickets.nl
- Refunds after cancellations regularly take weeks, a recurring theme in reviews
- Phone support runs through a paid 0900 number (€0.25 per minute, capped at €12.50 per call)
- Reviewers report extra costs that only become visible late in the booking process
- Flight changes and cancellations go through CheapTickets.nl instead of the airline, and users report slow back-and-forth between the two
- Service fees can make the final price higher than booking directly with the airline
