About easyJet
easyJet is a British low-cost airline that sells flights on more than 1,000 routes to over 160 airports across 35 countries, mostly in Europe with some destinations in North Africa and the Middle East. The company was founded in 1995 by Stelios Haji-Ioannou, is headquartered at London Luton Airport, and its parent easyJet plc is listed on the London Stock Exchange. Flights operate under three Air Operator Certificates: easyJet UK, easyJet Europe in Austria, and easyJet Switzerland. You book directly on easyjet.com or in the app, and prices display in the currency of the departure country, euros for most continental routes and pounds for UK departures. The base fare covers a seat and a small underseat bag; a larger cabin bag, checked luggage, and seat selection cost extra. Payment works with major cards, Apple Pay, and SEPA Direct Debit in eurozone markets, but not PayPal, iDEAL, or Google Pay. easyJet fits travelers on short European routes who want low fares with somewhat more comfort than the cheapest competitors: every seat is allocated at booking, and the network focuses on primary airports like Amsterdam Schiphol, Paris Charles de Gaulle, and Geneva rather than distant secondary fields.
What are alternatives for easyJet
Pros of using easyJet
- Fares on short European routes are regularly among the lowest, with more than 1,000 routes across 35 countries
- Flies mainly to primary airports (Amsterdam Schiphol, Paris Charles de Gaulle, Geneva), which cuts transfer time and cost
- Every seat is allocated at booking, so there is no scramble at the gate
- As a UK and EU carrier, all flights fall under UK261/EU261 compensation and rerouting rules
- Trustpilot score of 3.6/5, notably higher than most European low-cost competitors
Cons of using easyJet
- PayPal, iDEAL, and Google Pay are not accepted; payment is limited to cards, Apple Pay, and SEPA Direct Debit
- The base fare includes only a small underseat bag; a larger cabin bag, checked luggage, and seat selection all cost extra
- 45% of Trustpilot reviews are 1-star, concentrated on refunds, delay compensation, and customer service response times
- Email queries can take 14 to 28 days for a response; live chat and phone are faster but queue at peak times
- Flight changes and cancellations by the airline are a recurring complaint theme during peak-season disruption
