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Is Wakkap Legit?

Quick Answer: Wakkap is a legitimate Spanish gaming marketplace: registered as Incentivo de Sistema Ludico Interactivo SL (CIF B87369930) in the Registro Mercantil de Madrid since September 2015. The platform was founded by brothers Manuel and Tomás Salazar Páramo in Alcobendas, Madrid, and holds a Trustpilot score of 4.3/5 from approximately 230 reviews, with an 87% response rate to negative feedback. No financial or gaming licenses are required for its resale activities under Spanish law.

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Why do customers choose Wakkap?

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Trust Verification

Last verified: Jul 31, 2026
Business Registered
B87369930
Operating Since
2015 (11 years)
Trustpilot Rating
4.3/5(230 reviews)
Support Available
Email, Phone
Physical Address
Calle de la Libertad, 7, 1-2, 28100, Alcobendas, Spain
Community Feedback

No Reddit discussions about Wakkap were found in any English-language gaming sub...

About Wakkap

Wakkap is a Spanish platform for buying and selling video games, consoles, accessories, collectibles, and prepaid gaming vouchers. Founded in 2015 in Alcobendas, Madrid, by brothers Manuel and Tomás Salazar Páramo, it combines a C2C marketplace, where private sellers list their own items, with a B2C direct store. The catalog covers physical titles for PS4, PS5, Nintendo Switch, Xbox, and PC, including import and regional editions from the UK and Japan that are difficult to source in standard Spanish retail. Digital products include PlayStation Store prepaid cards, subscription codes for Nintendo Switch Online, PlayStation Plus, and Xbox Game Pass, and a small selection of CD keys. Collectibles such as Funko Pop figures and manga volumes also appear in the listing. Prices are in Euros (€) and standard shipping costs €2.99, with delivery on mainland Spain in 24-48 hours via GLS. The platform ships to Spain and Portugal; orders to the Canary Islands require a minimum spend of around €40. Payment is accepted via Visa, Mastercard, and PayPal.

What are alternatives for Wakkap

Pros of using Wakkap

  • Stocks import and regional editions from the UK and Japan that are difficult to find through standard Spanish retailers.
  • Flat €2.99 shipping with 24-48 hour delivery on mainland Spain via GLS.
  • Combines new and second-hand games in the same catalog, with condition ratings for used titles.
  • Customer support responds to 87% of Trustpilot reviews; phone and email lines available Monday to Friday, 10:00-19:00.
  • Also sells as an Amazon.es merchant, giving buyers the option of Amazon's own buyer protection.

Cons of using Wakkap

  • Shipping costs can make low-priced second-hand titles less competitive after the €2.99 fee is added.
  • Coverage is limited to Spain and Portugal; no confirmed shipping to other European countries.
  • Some Trustpilot reviewers report packaging issues, including games shipped in plain envelopes rather than padded boxes.
  • A small number of orders have arrived with wrong items; the returns process is reported as slow by some reviewers.
  • The digital catalog is narrow: primarily PlayStation prepaid cards and subscription codes, not a broad game-key store.

Frequently Asked Questions

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🏢 Company Details

Founded

2015

Headquarters

Alcobendas, Spain

💳 Supported Payment Methods

🪪 KYC Requirements

Email Verification
Required
Phone Verification
Required
ID Verification
Not Required
Address Verification
Not Required
Income Verification
Not Required
Trustpilot
4.3
4.3 out of 5 stars
Updated: 31 July 2026

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