About eDreams
eDreams is a European online travel agency founded in 1999, selling flight tickets, hotels, car rentals, rail bookings, and package holidays across 44 markets. The platform searches fares from 690+ airline partners and lists 2.1 million+ hotels. It is part of eDreams ODIGEO S.A. (Spanish NIF A02850956), publicly listed on the Madrid Stock Exchange since April 2014, making it one of the few OTAs with full public company accountability. Prices are charged in the local currency of the domain used: EUR on edreams.com, GBP on edreams.co.uk, and so on. Booking is fully self-service: select flights or accommodation, compare options, and pay at checkout without a mandatory account. eDreams also offers a paid subscription called Prime (€54.99/year after a 30-day free trial), which gives discounts on flights, hotels, and car rentals for up to 10 travellers per booking, plus access to a priority phone line. Prime is offered during the booking flow but is widely reported to be easy to overlook; check your order summary before confirming.
What are alternatives for eDreams
Pros of using eDreams
- Searches fares across 690+ airlines on a single screen, often finding lower prices than single-airline booking sites
- Accepts PayPal and Klarna Pay in 4, giving European buyers BNPL options most airlines do not offer at checkout
- Available in 44 markets with local-language, local-currency checkout pages across most of Europe
- Prime members receive a priority customer service phone line, useful during flight disruptions
- Hotels, car rentals, rail, and activities bookable on the same platform as flights
Cons of using eDreams
- The Prime subscription (€54.99/year) is widely reported as pre-selected at checkout; verify your order total before paying
- Service fees of around €21.50 per passenger per flight segment add significant cost on top of advertised fares
- Refund requests are processed by eDreams rather than the airline directly, adding delays; many users report waiting several weeks
- Customer service quality is inconsistent: 416,000+ Trustpilot reviews include a significant share of unresolved complaints
- For disrupted multi-airline itineraries, eDreams holding the booking rather than the airline complicates rebooking and compensation claims
