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Why do customers choose Eneba?

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About Eneba

Eneba is a digital marketplace established in 2018 and headquartered in Lithuania, focusing primarily on serving the European gaming market. The platform connects buyers and third-party sellers, offering digital game keys for PC and consoles (Steam, Origin, Uplay, Xbox, PlayStation), gift cards, software licenses, and in-game currencies. It operates as an intermediary rather than a direct retailer, meaning products come from various independent sellers who are subject to Eneba’s vetting and verification process.

Eneba supports localized experiences for European users, including Euro (€) pricing and region-specific payment options such as Sofort and iDeal. The platform prioritizes user security through buyer protection policies, real-time support, and transparent seller ratings. Its catalogue spans thousands of titles, from AAA releases to indie games, and it provides instant or rapid delivery of digital goods. However, as with other marketplaces, digital products are subject to certain risks, such as key validity, regional locks, and grey market sourcing.

Eneba acts as a bridge for gamers seeking better prices or hard-to-find games, but users should remain mindful of the marketplace dynamics and always review product specifics before purchasing.

What are alternatives for Eneba

👍 Pro's of using Eneba

  • Consistently lower prices than many official stores, with European pricing in Euro (€)
  • Huge selection of PC, console games, gift cards, and software across many platforms
  • Buyer protection policy offers recourse against invalid or faulty digital keys
  • Variety of local payment options tailored to European users (e.g., Sofort, iDeal)
  • Intuitive website and mobile app enable quick, convenient purchases and delivery

👎 Con's of using Eneba

  • Since products are sold by third parties, there is a risk of receiving invalid or region-locked keys
  • Not an official retailer; some keys may come from grey or unauthorized sources, risking activation issues
  • Refunds are subject to strict conditions and are often denied if keys are redeemed or activated
  • Customer support resolution can be slow, especially if disputes arise with unresponsive sellers
  • Prices can fluctuate unpredictably and occasionally attract scalpers or scam sellers

🏢 Company Details

Founded

2018

Headquarters

Vilnius, Lithuania

🪪 KYC Requirements

Email Verification
Required
Phone Verification
Conditional
ID Verification
Conditional
Address Verification
Conditional
Income Verification
Not Required

📜 Regulatory Licenses

Electronic Money Institution License

Authority: Bank of Lithuania

Country: Lithuania

Trustpilot
4.3
4.3 out of 5 stars
Updated: 05 November 2025

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