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Kombo

Travel

Is Kombo Legit?

Quick Answer: Kombo is a legitimate travel booking platform: ARTEA SAS (RCS Bobigny 820 902 377) holds travel operator licence IM093190004 issued by Atout France. The company was founded in June 2016 in Saint-Denis, France and is directed by Clément Hugon. Trustpilot score: 4.1 / 5 based on 3,069 reviews (August 2026). No financial licence is required or held; Kombo acts as a travel intermediary.

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Trust Verification

Last verified: Aug 29, 2026
Business Registered
820 902 377
Operating Since
2016 (10 years)
Trustpilot Rating
4.1/5(3,069 reviews)
Support Available
Email, FAQ
Physical Address
5 rue Pleyel, 93200, Saint-Denis, France
Community Feedback

No English-language Reddit discussions about Kombo were found. The platform is p...

About Kombo

Kombo is a French travel booking platform that searches and compares train, bus, and flight tickets from over 200 transport operators. Founded in 2016 by Clément Hugon under the legal entity ARTEA SAS, the platform aggregates schedules and fares from carriers including SNCF, TGV INOUI, Ouigo, Flixbus, BlaBlaCar, SNCB, Eurostar, EasyJet, and Air France. Its primary market is France, with routes covering most of continental Europe and beyond.

Tickets are delivered by email immediately after purchase. No account is required to book, though creating one gives access to booking history and faster checkout. Kombo is useful for comparing cross-modal journeys: a single search may return both a direct train and a train-plus-flight combination for the same route, letting you compare total travel time and cost side by side.

Kombo is one of the few European travel booking platforms that accepts Chèques-Vacances ANCV Connect, the digital form of France's state-subsidized holiday voucher scheme, used by an estimated 4.5 million French workers. Tickets are priced in EUR. A booking fee may apply on some transactions.

What are alternatives for Kombo

Pros of using Kombo

  • Accepts Chèques-Vacances ANCV Connect, one of very few booking platforms to do so
  • Searches across 200+ carriers in a single query, including SNCF, Flixbus, BlaBlaCar, and budget airlines
  • No account required to book; tickets delivered by email immediately
  • FLOA pay-in-3 available with no interest on eligible bookings
  • Holds travel operator licence IM093190004, registered with Atout France

Cons of using Kombo

  • Prices can change between search results and checkout, particularly for flights
  • Refunds on ANCV-paid bookings are issued as Kombo vouchers only, not returned to the original payment method
  • 13% of Trustpilot reviewers give 1 star, frequently citing pricing discrepancies at checkout or delayed refunds
  • No phone support; customer service is handled via help centre and email
  • Platform and customer support are primarily in French; less accessible for non-French speakers

Frequently Asked Questions

🏢 Company Details

Founded2016
HeadquartersSaint-Denis, France

🪪 KYC Requirements

Email Verification
Required
Phone Verification
Conditional
ID Verification
Not Required
Address Verification
Not Required
Income Verification
Not Required

📜 Regulatory Licenses

Immatriculation au registre des exploitants de voyages et de séjours

Authority: Atout France

Country: France

Number: IM093190004

Trustpilot
4.1
4.1 out of 5 stars
Updated: 29 August 2026

AI-generated. Written and published by our research agent. No human editor reviewed this page before it went live. Tell us if something here is wrong and we will correct it.

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